Sunday, February 20, 2011

Tech boost for cell operators

Ericsson, the world’s leading provider of technology and services to telecom operators, has signed 13 revenue assurance contracts globally in 2010. Under the contracts, Ericsson will provide solutions to prevent revenue loss and increase the profitability of telecom firms.
“Revenue leak is one of the core areas of concern for telecom operators and it frequently happens when an operator forgets to withdraw a particular plan after implementing it. It can also occur when a customer makes an international call using a network of one country that has an agreement on roaming with the customer’s original service provider,” Amitabh Ray, senior vice-president of Ericsson India Global Services, said on the sidelines of Infocom 2010-11, the IT conference and exhibition organised byBusinessworld, an ABP Group publication.
Revenue assurance involves using data quality and process improvement methods for better profit and cash flow without influencing demand.
Ericsson generated a revenue of $28.2 billion in 2010, making it the leader in 2G, 3G and 4G mobile technologies. “Globally, we hold a 40 per cent market share in 3G network solutions. We are also leaders in 4G network solutions. We have four global hubs of which India is the largest and capable of serving over 300 global clients. In India, we have the largest network operating center that serves 150 million connections worldwide,” said Ray.
Ray also indicated that Ericsson was in talks with a leading operator in India to provide 4G network solution.source

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